Visitor Leaflet (Eng)

Safeguarding Guide for School Visitors and Volunteers

Welcome to St. Austin’s. We are committed to safeguarding and promoting the welfare of children.  As such we expect all staff, volunteers and visitors to share this common commitment.

This leaflet contains information about our expectations of you whilst visiting the school.  It gives information about our Safeguarding and Emergency Procedures.  Please keep the leaflet in a safe place so that you can read it again if you need to.

We hope you enjoy your time at our school.

Keeping ourselves safe

  • All visitors must sign in at the office on arrival.
  • Visitors will be issued with a badge that must be worn and visible at all times.
  • Visitors are asked to read this leaflet in full on arrival on their first visit.
  • Visitors should remain in the foyer seating area, until under the supervision of a designated member of staff.
  • Mobile phones are not to be used whilst on the school site, other than in the staff room.
  • Photographs are not to be taken unless by prior agreement.
  • Be a good role model to our pupils by being respectful, fair and considerate to others. Remember children may interpret your words/actions differently.
  • Report to staff any unacceptable behaviour.
  • When working with a pupil, ensure you are visible to others.
  • All visitors must sign out at the office.
  • Please hand in your visitor badge.

 Regular Volunteers

  • Volunteers must sign in at the office and wear a volunteer badge.
  • Volunteers must sign out at the office and hand in their volunteer badge.


We have three coloured Lanyards:

  • Staff – photo ID on black STAFF lanyard
  • First aid trained staff – photo ID on green STAFF lanyard
  • Visitor / Volunteer – red VISITOR lanyard

If you feel that a child may be at risk of harm but are not sure, then inform one of the Safeguarding Team immediately.  Their photos are on the back of all ID badges, and are listed opposite, posters with names/photos are also displayed around school.

They will offer advice and take appropriate action.  Child abuse can happen to any child regardless or elements such as gender, culture, religion, social background, ability or disability.

A copy of the school’s Safeguarding policy is located in the school office or here.

Types of harm

We all have a responsibility to keep children (under 18) safe, both at home and in school.  Harm is identified in four ways:

  • Physical – when a child is deliberately hurt or injured.
  • Sexual – when a child is influenced or force to take part in a sexual activity.  This can be a physical activity or non-physical eg. Being made to look at an inappropriate image.
  • Emotional – when a child is made to feel frightened, worthless or unloved.  It can be by shouting, using threats or making fun of someone.  It can also be when children see their parents, or visitors to the home, fighting or using violence.
  • Neglect – when a child is not being taken care of by their parents/carers.  It can be poor hygiene, poor diet, not keeping appointments for additional support, not coming to school or being left home alone.

If a child discloses that they might be subject to abuse:

  • React calmly
  • Listen carefully to the child, particularly what is said spontaneously.
  • Do not promise confidentiality. Explain to the child that you must pass on the information if you are worried about their safety.
  • Do not ask leading questions or make judgements. Clarify and check your concern if you feel that you are not sure, by using, for example, “TED – tell, explain, describe”, but as soon as you believe that there might be a genuine issue, ask no further questions.
  • Reassure the child that they are doing the right thing.
  • Record carefully what the child says in their own words, including how and when the account was given.
  • Inform one of our designated safeguarding leads, within 10 minutes of the disclosure.

Our Safeguarding Team

DSL: Mr. Molyneux



Dep. DSLs: Miss Workman, Mr. Laurie, Mrs Scott  &  Mr. Senior

This information is also on the back of your badge.

Staff Conduct

If you are concerned about the conduct of a member of staff, following an observation or disclosure, the following actions must be taken:

  • Immediately inform the headteacher or, in their absence, a member of the Senior Leader.

 Emergency Procedures

 Fire / Evacuation – siren

  • Any person discovering a fire must:
  • Operate the nearest fire alarm
  • On hearing the fire alarm:
  • When in class the order to evacuate will be given by the teacher, who will indicate the route to be followed.
  • When not in class form a single file and move by the most direct route to the assembly point, which for visitors/volunteers is the main gate. Pupils and staff assemble on the KS1 and KS2 playgrounds.
  • At all times act quietly and calmly.
  • Do not stop to collect your personal belongings.

 Lockdown – Lockdown alarm

Any person discovering an intruder or aware of a threatening situation around school should immediately notify the Headteacher/office staff.

Staff to dial 999 and activate lockdown procedures, as appropriate.

Should you hear the lockdown alarm, then please follow the lockdown instructions.

In class:

  • Close all windows and blinds, switch off lights, close and if possible lock doors, all children to sit under desks if possible.
  • Teacher to remain calm / reassure pupils.
  • Wait for radio announcements for updates.

Around school:

  • Follow the instructions in each area and remain calm and escort any pupils to the allocated classroom.
  • Do not enter the office/foyer area
  • Follow in class instructions.

 Play Ground/Playing field Instructions:

  • Calmly, quickly escort pupils away from the threat.
  • Raise the alarm by radio and follow instructions.

Invacuation– 3 Whistles and Radio Announcement

If there is a need to bring pupils into school, or keep pupils in school, such as a nearby fire, this will be announced via the school radio system and, on the playground, by three whistles.

 In class and around school:

  • Close all windows and doors. Teacher to remain calm and reassure pupils. Continue school activities inside.
  • Listen for radio announcements for updates.
  • Play Ground/Playing field Instructions:
  • Calmly and quickly escort pupils inside the school building.
  • Return to classroom and follow in class procedures.

First Aid

If a child or adult requires first aid assistance when in school, please contact one of the first aid team.  First Aiders are identifiable by wearing green staff lanyards.

Contact the office for further guidance, and where a full list of first aid trained staff is available.


We would expect any visitors/volunteers in school to keep any information confidential, regarding pupils, staff or the school, unless being discussed in an official capacity. If you were to discover any data unattended, please take this to the office for safe keeping.

REMEMBER…if in doubt…ask

Please do not leave our school without telling someone or doing something.

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